Privacy policy

Privacy Policy

The protection of your personal data is important to us. At TSAKALINO, we are committed to safeguarding your privacy and ensuring the security of your data in compliance with applicable legislation (General Data Protection Regulation – GDPR).

1. Data Controller

The company TSAKALINO is the data controller responsible for the collection, storage, and processing of your personal data.

Contact Details:
Email: info@tsakalino.gr
Phone: +30 6970891680
Address: 2 Odyssea Androutsou St., 19007 Marathon, Attica, Greece

2. Personal Data We Collect

When you browse or make purchases from our online store, we may collect the following data:

  • Full name

  • Shipping and billing address

  • Email address

  • Contact phone number

  • Payment information (e.g., credit/debit card details through secure payment providers)

  • IP address and cookies data to improve your browsing experience

3. Purpose of Processing

Your personal data is used for the following purposes:

  • Processing and shipping your orders

  • Customer service communication

  • Providing updates on your order status

  • Sending promotional messages (only with your consent)

  • Improving website functionality through usage analytics

4. Legal Basis for Processing

The processing of your data is based on one or more of the following legal grounds:

  • Performance of a contract (e.g., fulfilling your order)

  • Consent (e.g., receiving newsletters)

  • Legal obligations (e.g., maintaining tax records)

  • Legitimate interests (e.g., fraud prevention)

5. Data Sharing

Your personal data may be shared with third-party partners such as:

  • Shipping service providers (couriers)

  • Payment providers

  • Technical partners responsible for website maintenance

In all cases, we ensure our partners comply fully with GDPR regulations.

6. Your Rights

Under the GDPR, you have the following rights:

  • Access to your personal data

  • Rectification of inaccurate or incomplete data

  • Erasure of your data ("right to be forgotten")

  • Restriction of processing

  • Objection to processing

  • Data portability

  • The right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

You can exercise these rights by contacting us using the information provided above.

7. Data Security

We apply modern security measures to protect your data, including:

  • Data encryption (SSL) during transmission

  • Restricted access to our systems and servers

  • Regular security assessments

8. Cookies

Our website uses cookies to:

  • Enhance your browsing experience

  • Analyze website traffic

  • Provide personalized advertising (where consent is required)

You can manage your cookie settings through your browser preferences.

9. Data Retention

Your data is retained for as long as necessary to fulfill the purposes of processing or as required by law.

10. Changes to the Privacy Policy

TSAKALINO reserves the right to modify this Privacy Policy at any time. Any updates will be published on our website.

For any questions regarding our Privacy Policy, please do not hesitate to contact us.